I attended my initial consultation with Dr Ross Perry late February 2020. I wanted advice re 2 prominent life long facial moles and 1 neck mole. The meeting went well, I was told about shaving & laser techniques and I went home, needing time to consider having the procedure. I was nervous, I needed to feel I could go through with facial surgery and treatment. I needed to feel I could trust the surgeon. Early June, I made another appointment to see Dr Perry. I was still not sure if I would go through with the treatment, I wanted advice. I was instantly reassured. I had no reservations. Everything was explained to me again, no pressure. I had the 3 moles shaved and lasered. It took about 15 minutes in total. I was well prepared re aftercare, I cleansed my face, put Vaseline on the areas and wore Compeed coverings as advised. I'm into my 3rd week of healing. You would not know I ever had a mole on my neck. My facial moles are healing well. My biggest mole area was originally a little swollen in wk 1 and 2 but now, it's almost flat. The redness is disappearing gradually. I actually can't believe the difference. I was so used to having my mole but I'm so glad that I don't have it now! It really has made me feel much happier about myself and my appearance. Wish I'd had it done 40 years ago! Thank you Dr Perry and your nurse who I thought was very professional, supportive and friendly.